Health Literacy Awareness and Clear Communication training from the Library improves staff awareness, knowledge and practice.

43% of adults in England find word-based health information too complex.  

Add in numbers, and this rises to 61%. 

 

Health Literacy Awareness training improves our understanding of the impact of low health literacy on service users, carers and services.  It helps us think about how we can help people understand the information they need to manage their health. 

 

People who went to the training said:

  • “It has changed the way I think about conveying information to service users.”
  • They “developed service user leaflets that were much easier to read”
  • “It did improve my awareness of some of the obstacles patients might face”
  • “It was delivered well and made the subject matter extra-engaging”
  • It “provided compelling reasons for adapting practice”
  • “The skills that I have learned in today's session have … given me a different outlook on how to address patients.”

We offer:

  • 15 minute Introduction to Health Literacy.  Ideal for introducing the subject, or starting a conversation in your team meetings, huddles or staff inductions.  
  • One hour Health Literacy Awareness. What health literacy is, why it matters, and how it impacts your service users, carers, and service. This accredited session is great for your CPD.  
  • Two hour Health Literacy Awareness and Clear Communication. The one-hour accredited session, plus practical tips and techniques you can use to help service users and carers understand health information. 

To find out more, to book your place, or to book training for your team, visit the Training and E-Learning page, or email library@mpft.nhs.uk

Library and Knowledge Services Contact Details

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Email us: library@mpft.nhs.uk

Library spaces and online services available 24/7.

Library staff available remotely Monday to Friday, 9am to 5pm, and on site Monday, Tuesday, Thursday, and Friday.

 

Stafford Library

St. George's Hospital,
Corporation Street,
Stafford
ST16 3AG

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Telephone: 01785 221584 (ext 7128908)

Redwoods Library

The Redwoods Centre,
Somerby Drive,
Shrewsbury
SY3 8DS

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Telephone: 01743 210110 (ext 7064162)